Shipping Policy

Last Updated: July 23, 2026

Thank you for shopping with ZigZag Boxing. This Shipping Policy explains our shipping methods, delivery times, and shipping charges.

1. Processing Time

All orders are processed as quickly as possible after payment has been received.

Orders are generally processed within 1–2 business days, excluding weekends and public holidays.

If there is a significant delay in processing your order, we will contact you using the email address provided at checkout.

2. Delivery Time

Our standard estimated delivery time is:

• United Kingdom: 7–8 business days

• International Orders: Delivery times vary depending on the destination country and customs processing.

Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, including courier delays, customs clearance, weather conditions, or peak shipping periods.

3. Shipping Charges

United Kingdom

• Free Standard Shipping on all orders delivered within the United Kingdom.

International Shipping

For orders shipped outside the United Kingdom, shipping is charged at:

• USD $20 per kilogram (kg)

International shipping charges are calculated based on the total weight of your order and will be displayed at checkout where applicable.

4. Customs, Duties and Taxes

International orders may be subject to import duties, customs fees, taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless otherwise stated.

Please check with your local customs authority before placing an international order.

5. Order Tracking

Where available, you will receive a shipping confirmation email with tracking information once your order has been dispatched.

Please allow up to 24–48 hours for tracking information to become active.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to us. Any additional shipping costs incurred due to an incorrect address may be the responsibility of the customer.

7. Lost or Delayed Shipments

If your order has not arrived within the expected delivery timeframe, please contact us at info@zigzagboxing.com.

We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue.

8. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of the packaging and the damaged item(s).

We will review the issue and arrange an appropriate resolution where applicable.

9. Contact Us

If you have any questions about shipping or delivery, please contact us:

ZigZag Boxing
30 Riverhead Close
London, E17 5PY
United Kingdom

Email: info@zigzagboxing.com